Google’s new digital tools have helped businesses get the necessary help they need in operating their businesses amidst the COVID-19 pandemic to avoid business shutdowns.
According to a newly released report by the Connected Commerce Council, some small business owners confessed, they would’ve partially or totally closed down businesses without these digital tools at their aid.
In this new tool, there are four unique features that have been rolled out and businesses can adapt to them during these times.
Google search and maps have revealed the impact the pandemic has had on small scale businesses especially and their connections with customers and people all over the work are doing all they can to support.
In order to help, merchants in six countries in partnership with Gofundme and Paypal will add their support links and gift cards to their Business Profiles on Google for donations.
If one has a donation or gift card links on their business profiles, it is just a search away to their favorite local business profiles.
People who were unable to enjoy meals from their favorite restaurants have increased delivery and demand for food using online digital tools.
Directly on Google, everyone can order delivery and takeout from about 25,000 restaurants added.
According to Google, new features have been rolled out to help businesses in need get the support in changing how they operate and quickly updating customers on their newest changes using the digital tools they have provided in these times.
Another feature is the transitioning to online services with no difficulty.
Google is making it easier for customers to discover online services in booking classes, yoga sessions, easy appointment schedules, hosting virtual hairstyling classes among others
It is also easier to be discovered using google tools, services can be updated on profiles to inform customers on what is going on to keep everyone updated with your latest business information.