ShaQ Express Hits 13,000 Customer Base Plans Local, International Expansion

ShaQ Express, a Ghanaian startup in logistics has gained a customer base of 13,000 users even as it bootstrapped itself during the growth experience. With this achievement, the startup is planning to expand its market both at home and abroad

Founded by Anthony Owusu-Ansah in 2020, ShaQ Express has been able to create a link between customers and vendors through its platform. The ShaQ Express platform gives vendors access to sell with ease, likewise, customers can purchase items from a variety of stores on the platform.

While talking about the startup’s growth so far, the founder and CEO of Shaq Express, Anthony Owusu-Ansah said “We leveraged technological advancement and the growth rate of smartphone penetration in Ghana, providing swift, secure, and reliable service on our mobile app. Our customers can shop online, send and receive packages, buy off-the-counter medication, and order food and cakes with just a tap.”

He continued by saying, “Businesses and consumers struggled to find a reliable delivery service. There are over 400 registered courier companies in Greater Accra, yet finding a reliable company was a difficult one. We understood the business and customer pain points, and built a tailored product to serve them well.”

By bootstrapping its customer base has grown tremendously to 13,000 customers while it has made 60,000 trips so far. The startup joined the MEST Express accelerator program recently, an action that follows its agenda to build further growth.

Currently, ShaQ operates in four regions of Ghana while executing its plans to expand to the remaining 12 regions before the first quarter of 2023 rounds up.

Concluding, Owusu-Ansah said, “We plan to expand to other African countries, such as Kenya, Ivory Coast, and Nigeria, by the last quarter of 2023.”